PENGARUH LOYALITAS, KEMAMPUAN KERJA, KEMATANGAN PEGAWAI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMA MEDAN TIMUR

Harry adinata

Abstract


The problem in this research is: How does the influence of loyalty on employee performance at the East Medan Pratama Tax Service Office. How does the effect of work ability on employee performance, How does the influence of employee maturity on employee performance, How does the influence of work discipline on employee performance, How does the influence of loyalty, work ability, employee maturity and work discipline on employee performance at the East Medan Pratama Tax Service Office. The hypothesis proposed is: Loyalty has a positive and significant effect on employee performance, work ability has a positive and significant effect on employee performance, Maturity of employees has a positive and significant effect on employee performance, Work discipline has a positive and significant effect on employee performance, Loyalty, work ability, maturity employees and work discipline have a positive and significant effect on employee performance at the East Medan Tax Service Office. The study was conducted at the East Medan Pratama Tax Office. Jalan Sukamulia No. 17-A, Medan-2015, and the study sample of 86 people.


Keywords


loyalty, work ability, employee maturity, work discpline and employee performance

Full Text:

PDF

References


Ageng Prawatya (2015), Pengaruh Motivasi, Kemampuan dan disiplin kerja terhadap kinerja Karyawan Pada PT. PLN Cabang Weleri

Aldrianto Muhammad (2016), Pengaruh Disiplin dan Loyalitas Terhadap Kinerja Karyawan Pada PT. Kospermindo di Makasar

Ali, A.Y.S., Dahie, A.M., dan Ali, A.A. (2016). Teacher Motivation and School Performance, the Mediating Effect of Job Satisfaction: Survey from Secondary Schools in Mogadishu. International Journal of Education and Social Science Vol. 3 No. 1; January 2016

Amirullah, dan Hanafi, Rindyah. 2002. Pengantar Manajemen. Yogyakarta : Graha Ilmu.

Anoraga, Panji. 2010. Psiklogi Kerja. Jakarta : PT. Rineka Cipta.

Arikunto, Suharsimi. 2012. Prosedur Penelitian Suatu Pendekatan Praktek. Jakarta : Pt. Rhineka. Cipta.

Bafadal, Ibrahim. 2013. Peningkatan Profesionalisme Pegawai Instansi Dasar. Jakarta. PT. Rineka Cipta

Cross, T.M dan Lynch. R.R. (2012). Peniliaian dan Evaluasi Kinerja: Konsep dan Praktik. Jakarta. Penerbit Ghalia Indonesia

Danim, Sudarman. 2013. Agenda Pembaharuan Sistem Instansi. Jakarta : Pustaka Bekerja.

David, Fred, R. (2001). Manajemen Stratejik: Konsep dan Kasus. Edisi ke 9. Jakarta. Salemba Empat




DOI: https://doi.org/10.30743/jmb.v2i1.2354

Refbacks

  • There are currently no refbacks.


Jurnal Manajemen dan Bisnis (JMB)
Fakultas Ekonomi Universitas Islam Sumatera Utara
Jl. Sisingamangaraja, Teladan-Medan Indonesia 20217 
Telp. (061) 7869880 | fax. (061) 7869880
Email: jmm@fe.uisu.ac.id