PENGARUH KEMAMPUAN, LINGKUNGAN KERJA, KOMITMEN ORGANISASI DAN SIKAP KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMA MEDAN BARAT

Menawastuny Munthe

Abstract


The problem in this research is: How does the ability to influence employee performance at the West Medan Pratama Tax Office. How does the influence of the work environment on employee performance. How does the influence of organizational commitment on employee performance on, How does the influence of work attitudes on employee performance, How does the influence of ability, work environment, organizational commitment and work attitude on employee performance at the West Medan Pratama Tax Office.The hypothesis proposed is: Ability to have a positive and significant effect on employee performance at the West Medan Pratama Tax Office, Work environment has a positive and not significant effect on employee performance, organizational commitment has a positive and not significant effect on employee performance, work attitude has a positive and significant effect on employee performance, ability, work environment, organizational commitment and work attitude have a positive and significant effect on employee performance at the West Medan Pratama Tax Office. The study was conducted at the West Medan Pratama Tax Office. Jalan Dormitory No. 7-A, Medan-20151 with 96 research samples. Based on the analysis results obtained there is a significant effect between work ability on the performance of West Medan Pratama Tax Office employee, because according to the results of the analysis of t count> t-table (1.735> 1.66) at n = 96 with a significance level of 95%, There is an influence Significant between the work environment on employee performance analysis results t count> t-table (2.687> 1.66) at n = 96 with a significance level of 95%, There is a significant influence between organizational commitment to employee performance because according to the results of t analysis> t-table (4.335> 1.66) at n = 96 with a significance level of 95%. There is a significant influence between work attitudes on employee performance, because according to the results of the analysis of tcount> t-table (2.027> 1.66) at n = 96 with a significance level of 95%. F-count value> F table (39,988> 2.48 ) with the numerator dk 4 and the denominator 91 together (multiple) there is a positive and significant effect on ability, work environment, organizational commitment and work attitude on the performance of the employees of the West Medan Pratama Tax Office. Thus the hypothesis proposed is accepted.


Keywords


ability, work environment, organizational commitment, work attitude and employee performance

Full Text:

PDF

References


Ageng Prawatya (2015), Pengaruh Motivasi, Kemampuan dan disiplin kerja terhadap kinerja Karyawan Pada PT. PLN Cabang Weleri

Alfi Hasan Fauzan (2015). Pengaruh Komitmen Organisasi Terhadap KInerja Karyawan PT. Bank Mandiri Tbk. Area Cirebon

Arikunto, Suhaimi (2012). Prosedur Penelitian Suatu Pendekatan Praktek, Rineka Cipta, Jakarta

Anoraga, Panji (2014). Psikologi Kerja, PT Rineka Cipta, Jakarta

Colquitt, J. A., LePine, J. A., and Wesson., (2009) Organizational Behavior: Improving Performance and Commitment in the Workplace, New York, McGraw Hill, pp. 37

Dhea Perdana Coenraad (2016), Pengaruh Kemampuan, Motivasi Dan Komitmen Terhadap Kinerja Pegawai, Jurnal Ekonomi, Bisnis & Entrepreneurship Vol.10, No. 1, April 2016, 17-24 ISSN 2443-2121

Deo Sansha Sitorus dan Yoyok Susatyo (2018), PengaruhKemampuan, MotivasiKerja Dan KomitmenOrganisasiTerhadapKinerjaKaryawan, JurnalBisnis dan Manajemen (BISMA), FE. Unesa

Dessler, Gary (2015), Manajemen Sumber Daya Manusia, Jakarta, Salemba Empat

Elvandari, Erlina Oktafia (2015) Pengaruh Lingkungan Kerja Dan Pengawasan Terhadap Kinerja Karyawan PT. Tripilar Betonmas Salatiga Tahun 2014/2015. Skripsi thesis, Universitas Muhammadiyah Surakarta

Hasibuan, Malayu SP (2009). Manajemen Sumber Daya Manusia (Edisi Revisi), Bumi Aksara Jakarta

Handoko,T. Hani (2012). Manajemen Personalia dan Sumber Daya Manusia, Edisi 2, BPFE-Yogyakarta

Istijanto (2011). Riset Sumber Daya Manusia, Cara Praktis Mendeteksi Dimensi-Dimensi Kerja Pegawai, Cetakan Ketiga, PT Gramedia, Jakarta

Ivancevich, G., and Koropaske, D., (2007) Organizations: Behavior, Stucture, Process, Singapore, McGraw Hill Company

Ivancevich, John M., Konopaske, Robert., and Matteson, Michael T., (2012) Organizational Behavior and Management, 7thedition, McGraw Hill, Alih Bahasa Gina Gania, Perilaku dan Manajemen Organisasi, Jilid 1, Edisi 7, Jakarta, Erlangga

Jajang Aditya (2014), Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Pada PT. Bukit Makmur Mandiri Utama Site Kideco Jaya Agung Batu Kajang Kabupaten Paser, e-Journal adbisnis Fisip Unmul.ac.id

Krietner R dan Angelo Kinicki, (2015) , Perilaku Organisasi, Salemba Empat Jakarta

Linz, Susan J., dan Semykina, Anastasia., (2012) ”Attitudes and Performance: An Analysis of Russian Workers”, William Davidson Institute Working Paper, No. 758

Mangkunegara Anwar Prabu (2015), Sumber Daya Manusia Perusahaan, Cetakan kedua belas, Remaja Rosdakarya, Bandung

Murgianto, Sulasmi, S., dan Suhermin. (2016). Effects of Commitment, Competence, Work Satisfaction on Motivation and Performance of Employees at Integrated Service Office of east Java. International Journal of Advanced Research (2016), Volume 3, Issue -378-396

Murphy, S. E., and Pirozzolo, F. J., (2012) MultiJournal ple Intelligences and Leadership, New Jersey, Lawrence Erlbaum

Nitisemito S Alex (2012), Manajemen Personalia, Cetakan Keempat, Ghalia, Jakarta

Petty, Ricard E., Brinol, Pablo., dan Tormala, Zakary L., (2002) ”Thought Confidence as a Determinant of Persuasion: The Self ValidationHypothesis”, Journal of Personality and Social Psychology, pp. 722-734

Rara Saraswati (2015), Pengaruh Pengawasan Dan Lingkungan Kerja Terhadap Kinerja Karyawan Bagian Pemasaran PT. Indofood sukses Makmur. Tbk di Pekanbaru, JOM FEKON Vol. 2 No. 1 Februari 2015

Riduwan. (2013). Skala Pengukuran Variabel-Variabel Bandung : Alfabeta

Rivai, Veithzal dan Sagala, Ella Jauvani. (2009). Manajemen Sumber Daya Manusia Untuk Perusahaan : Dari Teori ke Praktek. Jakarta : PT. Rajagrafindo Persada

Robbins Stephen P, (2010), Perilaku Organisasi Jilid I, Aditya Media, Yogyakarta

Robert L. Mathis and John H. Jackson (2009). Human Resource Management. New York: South-Western College Publishing.

Suryana Sumantri (2011). Perilaku Organisasi. Bandung: Universitas Padjadjaran.

Santoso, Singgih (2011) Buku Latihan SPSS Statistik Parametrik, PT. Alex Media Komputindo Kelompok Gramedia, Jakarta

Siagian, SP (2011) Teori dan Praktek Pengambilan Keputusan, Cetakan II, CV. Haji Masagung, Jakarta

Sedarmayanti (2013), Manajemen Sumber Daya Manusia, Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil, PT. Refika Aditama, Bandung

Susanty, Aries., dan Miradipta, Rizqi., (2013) ”Employee’s Job Performance: The Effect of Attitude Toward Works, Organizational Commitment, and Job Satisfaction”, Jurnal Teknik Industri, Vol. 15, No. 1, pp. 13

Sutrisno, Edy (2014). Manajemen Sumber Daya Manusia, Kencana Prenada Media Group Jakarta

Tika P (2012), Budaya Organisasi Dan Peningkatan Kinerja Perusahaan, PT. Bumi Aksara, Jakarta

Triton PB (2012), SPSS 13.00 Terapan Riset Statistik Parametrik, Andi, Yogyakarta.

Triton PB (2011), Paradigma Baru Manajemen Sumber Daya Manusia, Tugu Yogyakarta

Wibowo (2014). Manajemen Kinerja, Edisi Kedua, PT RajaGrafindo Persada, Jakarta.




DOI: https://doi.org/10.30743/jmb.v2i1.2357

Refbacks

  • There are currently no refbacks.


Manajemen dan Bisnis
Fakultas Ekonomi Universitas Islam Sumatera Utara
Jl. Sisingamangaraja, Teladan-Medan Indonesia 20217 
Telp. (061) 7869880 | fax. (061) 7869880
Email: admin.jmb@fe.uisu.ac.id