PENGARUH LINGKUNGAN KERJA, KOMITMEN PROFESI, MOTIVASI DAN STRES KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMA PEKANBARU TAMPAN

Santi Liasari Harahap

Abstract


The problems in this research are: how the influence of the work environment, professional commitment, motivation and work stress partially and jointly on the performance of employees at the Pratama Pekanbaru Tax Service Office Handsome ?. Research objectives: To find out the effect of the work environment, professional commitment, work motivation and stress partially and jointly on employee performance at the Pratama Pekanbaru Tax Office Handsome. The hypothesis proposed is: Work environment, professional commitment, work motivation and stress partially and simultaneously have a significant effect on employee performance at the Pratama Pekanbaru Tampan Tax Office. The study was conducted at the Pratama Pekanbaru Tax Service Office Handsome Road Ring Road Arengka II / SM Amin Road Simpang Baru Pekanbaru, with a population of 98 people, and a study sample of 96 people. Based on the results of the analysis, there is a significant influence between the work environment on the performance of the Pratama Pekanbaru Tampan Tax Office employees, because according to the results of the analysis t count> t-table (2.932> 1.67) at n = 96 with a 95% significance level. There is a significant influence between the professional commitment to the performance of the Pratama Pekanbaru Tampan Tax Office employees, the result of the analysis is t count> t-table (1.975> 1.67) at n = 96 with a significance level of 95%. There is a significant influence between work motivation on the performance of the Pratama Pekanbaru Tampan Tax Office employee, because according to the results of the analysis t count> t-table (2.007> 1.67) at n = 96 with a significance level of 95%. There is a significant effect between work stress on the performance of the Pratama Pekanbaru Tampan Tax Office employees, because according to the results of the t-count analysis> t-table (-1.605> 1.67) at n = 96 with a significance level of 95%. Value of F-count> F table (14,321> 2,46) together (multiple) there is a positive and significant influence of work environment, professional commitment, motivation and work stress on the performance of the Pratama Pekanbaru Tampan Tax Office employees. Thus the hypothesis proposed is accepted by the truth.


Keywords


Work environment, professional commitment, work motivation and stress and employee performance.

Full Text:

PDF

References


Abdulrachman, Arifin, 2010, KerangkaPokok-Pokok Management, Gramedia, Jakarta.

AlwiSyafaruddin, 2011, ManajemenSumberDayaManusia, BPFE, UGM Yogyakarta

As’ad, 2011, Penentuan Sepuluh Menit Penilaian Kinerja, Yogyakarta : Andi

Arikunto, Suharsimi, 2012. Prosedur Penelitian Suatu Pendekatan Praktek, Rineka Cipta, Jakarta

Bartos, Basir, 2011, ManajemenSumberDayaManusiaSuatuPendekatanMakro, BumiAksara, Jakarta.

Dwiyanto, Agus, 2011. PenilaianKinerjaOrganisasiPelayananPublik, UGM, Yogyakarta

Kreitner Robert, 2012, Organizational Behavior, (PerilakuOrganisasi),TerjemahanErlySuandy, PenerbitSalembaEmpat, Jakarta

Mangkuprawira, Sjafri, 2012, ManajemenSumberDayaStrategik, PenerbitGhalia Indonesia, Jakarta.

Manullang, M.2010, ManajemenSumberDayaManusia, Ghalia Indonesia, Jakarta.

Mitrani, Alain, 2010. ManajemenSumberDayaManusiaBerdasarkanKompetensi, PustakaUtamaGrafiti, Jakarta

Moenir AS, 2010, PendekatanManusiawidanOrganisasiTerhadapPembinaanPegawai,GunungAgung, Jakarta

Nitisemito,Alex,S, 2011, ManajemenPersonalia, Ghalia Indonesia, Jakarta

Ranupandojo.Heidjrahman dan Suad Husnan, 2009, Manajemen Personalia, : BPFE, Yogyakarta.

RivaiVeithzal, 2013, ManajemenSumberDayaManusiauntuk Perusahaan dariteorikePraktek, PT. RajagrafindoPersada, Jakarta.

Rohani Ahmad, 2009. PengelolaanPengajaran, RinekaCipta, Jakarta

Siagian, S.P,2010 : Organisasi, KepemimpinandanPrilakuOrganisasi, GunungAgung, Jakarta.

Sinungan, Muchdarsyah, 2011, ProduktivitasApadanBagaimana, BumiAksara, Jakarta

Sedarmayanti, 2012, SumberDayaManusiadanProduktivitasKerja,PenerbitIlham Jaya, Bandung

Sudjana, 2011, Metoda Statistika, Tarsito, Bandung.

Sugiyono, 2013, Metode Penelitian Kuantitatif, Kualitatif dn R&D, Cetakan 10, Penerbit Alfabeta Bandung.

Susilo, Willy, 2009, MotivasiIntrinsik, Jakarta, VorqistatamaBinamega,

Tangkilisan, Hessel Nogi, S, 2011, Manajemen Publik,: PT. Grasindo, Jakarta

Thoha, Miftah, 2011, PerilakuOrganisasi, Raja GrafindoPersada, Jakarta.

Tohardi .2012, SumberDayaManusiadanLingkunganKerja, Cet. 3, Jakarta: Rajawali Press

Wijaya Tony, 2011, CeparMenguasai SPSS UntukOlah&Interpretasi Data Penelitian, CahayaAtma Yogyakarta.




DOI: https://doi.org/10.30743/jmb.v2i1.2361

Refbacks

  • There are currently no refbacks.


Jurnal Manajemen dan Bisnis (JMB)
Fakultas Ekonomi Universitas Islam Sumatera Utara
Jl. Sisingamangaraja, Teladan-Medan Indonesia 20217 
Telp. (061) 7869880 | fax. (061) 7869880
Email: jmm@fe.uisu.ac.id