PENGARUH KOMPETENSI, MOTIVASI, DISIPLIN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMA TAPAK TUAN.
Abstract
Problems in this research are: How does the influence of competence on the performance of employees of the Tread Tuan Tax Service Office, how does the influence of motivation on employee performance, how does the influence of work discipline on employee performance, how does the influence of organizational commitment on employee performance, how does the influence of competence, motivation, work discipline and organizational commitment to the performance of employees of the Tread Tuan Primary Tax Service Office.
The hypothesis proposed is: Competence has a positive and significant effect on the performance of the Tread Tuan Tax Office employee. Motivation has positive and significant effect on employee performance. Work discipline has positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance, competence, motivation, work discipline and organizational commitment has positive and significant effect on employee performance. Sir". The research was conducted at the Pratama Tax Services Office of Jalan Tapen Tuan T.Ben Mahmud No. 26 Tapak Tuan-23718 Hilir Aceh Selatan with a research sample of 50 people. Based on the analysis results obtained Competency -t Value = 1,767, while t-table with dk 50 (Attachment) of 1,675 then t arithmetic ˃ t-table thus partially there is a significant influence between Competency on employee performance. Value of t Motivation = 3,213, while t-table with dk 50 (Attachment) is 1,675 then t arithmetic> t table thus partially there is a significant influence between motivation on employee performance. The value of t work discipline = 4.040 while the t-table with dk 50 (Appendix) of 1.675 then t arithmetic> t table thus partially there is a significant influence between work discipline on employee performance. The value of t organizational commitment = 4.631 while the t-table with dk 50 (Appendix) of 1.675 then t arithmetic> t table thus partially there is a significant influence between organizational commitment to employee performance. The F-count value is 367,036 while the F-table value (Appendix) with the numerator dk 4 and the denominator dk 45 is 2.57 where the F-count> F table (359,434> 2.57) then it can be mentioned that together ( multiple) there is a positive and significant influence Competency, discipline motivation and organizational commitment, on employee performance. Thus the hypothesis 5 submitted accepted the truth.
Keywords
Full Text:
PDFReferences
Apollo Daito, 2011, Metodologi Penelitian Skripsi/Tesis/Disertasi, Universitas Budi Luhur
Colquitt, LePine, Wesson, 2009, Organizational Behavior Improving Performance and Commitment in The Workplace, Mc Graw Hill International Edition
Cooper,Donald, Pamela S Schindler,2009, Business Research Methods, New York: McGraw Hill, Inc
Fisher, Martin, 2015, Performance Appraisals, Kogan Page Limited
Goleman, Daniel, 2015, Emotional Intelligence, Cetakan keenambelas, terjemahan, Gramedia
Kleiman, Lawrence S, 2012, Human Resource Management : A Tool For Competitive Advantage, West Publishing Company
Mathis, Robert L and Jackson, John H, 2010, Manajemen Sumber Daya Manusia, Edisi 10, terjemahan, Salemba Empat
Milkovich, T George and Newman, Jerry M, 2010, Competency, Mc Graw Hill International Edition
Murphy, Kevin R and Cleveland, Jeanette N, 2010, Performance Appraisal : An Organizational Perspective,Colorado State University
R Palan, 2010, Competency Manajemen : Teknik Mengimplementasikan Manajemen SDM Berbasis Kompetensi untuk Meningkatkan Daya Saing Organisasi, Seri Manajemen Sumber daya Manusia No.13
Rivai Veithzal, 2012, Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktik, RajaGrafindo Persada, Jakarta
Robbins P. Stephen, Coulter Mary alih bahasa oleh Benyamin, (2010), Manajemen, Edisi keenam, Jilid 2, PT. Indeks Jakarta
Rush, Michael dan Althoff, Phillip,2010. Pengantar Sosiologi Politik. Jakarta: PT. Raja Grafindo Persada
Sedarmayanti. (2009). Good Governance (Kepemerintahan Yang Baik), Bandung : Mandar Maju
Siagian P. Sondang, 2012, Organisasi Kepemimpinan dan Prilaku Organisasi, Gunung Agung Jakarta
Simamora, H. 2014. Manajemen Sumber Daya Manusia. Edisi Ketiga. Yogyakarta: Sekolah Tinggi Ilmu Ekonomi YKPN
Sekaran Umar, 2011, Research Methods For Business, University at Corbandale
Sugiyono. 2014. Metode Penelitian Bisnis. Alfabeta Bandung
Triton PB (2015), Paradigma Baru Manajemen Sumber Daya Manusia, Tugu Yogyakarta.
________(2016), SPSS 12.00 Terapan Riset Statistik Parametrik, Andi Yogyakarta.
Wahjosumidjo, 2015, Kepemimpinan dan Motivasi, Liberty Yogyakarta
Wibowo, 2013. Manajemen Kinerja. Cetakan Pertama. Jakarta: Raja Grafindo Persada
ARTIKEL, JURNAL, TESIS
Budi Setiawan, Proses Transformasi Kompetensi Pegawai Menjadi Modal Maya Organisasional yang Efektif, Wacana Kerja Vol. 6 Nomor 3, September 2003 : 25-54
Guntur Ujianto dan Syafarudin Alwi, Analisis Pengaruh Komitmen Profesional dan Komitmen Organisasional Terhadap Kepuasan Kerja Karyawan Pada Bank Bukopin Yogyakarta, Sinergi Kajian Bisnis dan Manajemen 2005 halaman 93-110
H.M. Moerad Baso 2003, Pembinaan SDM Berbasis Kompetensi : Suatu Pendekatan Strategik Dalam Upaya Peningkatan Kualitas SDM dalm Konteks Globalisasi dan Otonomi Daerah, Majalah Usahawan No. 02 TH XXXII, Februari 2003 halaman 35-41
H. Teman Koesmono, Pengaruh Kepribadian Terhadap Komitmen Organisasi dan Perilaku serta Kinerja Karyawan Pada Perusahaan Perkayuan di Jawa Timur, Jurnal Widya Manajemen dan Akuntansi, Vol. 4 No. 3 Desember 2004 halaman 235-247
Huntal Parulian Simanjuntak 2004, Hubungan Antara Iklim Komunikasi Organisasi dan Kompetensi Dengan Kinerja Karyawan PT. Jasa Raharja (Persero), Tesis, Universitas Indonesia, Jakarta
I Made Wijaya 2006, Analisis Pengaruh Kecerdasan Emosional dan Komitmen Organisasi Terhadap Kinerja Pelayanan Pegawai Pada Kantor Pelayanan Tipe A Tanjung Priok III, Direktorat Jenderal Bea dan Cukai (DJBC), Departemen Keuangan Republik Indonesia, Tesis, Universitas Indonesia, Jakarta
Oktavianus Pasoloran, Pengaruh Locus of Control Terhadap Hubungan Antara Kepuasan Kerja Dan Komitmen Organisasi, SIMAK Volume 1,Nomor 1, Oktober 2003 halaman 13-33
Sri Haryani, Komitmen Karyawan Sebagai Keunggulan Bersaing,Telaah Bisnis Volume 2, Nomor 2, Desember 2008 halaman 151-160
Sri Yani 2005, Hubungan Antara Kompetensi Manajerial dan Komitmen Organisasi Dengan Kinerja Pejabat Struktural Eselon III-IV Pada Sekretariat Jenderal Dewan Perwakilan Rakyat Republik Indonesia, Tesis, Universitas Indonesia, Jakarta
Suhartono, Pengaruh Kompetensi Bidang Fungsional Berdasarkan Faktor Keunggulan Bersaing Terhadap Kinerja Perbankan di Indonesia, Majalah Manajemen, Akuntansi dan Bisnis Volume 3, Nomor 2, Agustus 2005, halaman 157-175
Torang Sitanggang 2005, Pengaruh Persepsi Mengenai Komitmen dan Budaya Organisasi Terhadap Persepsi Mengenai Kinerja Pegawai Pajak Di Direktorat Pemerikasaan, Penyidikan dan Penagihan Pajak Direktorat Jenderal Pajak, Tesis, Universitas Indonesia
Ulida L. Toruan 2004, Hubungan Antara Kompetensi dan Motivasi Terhadap Kinerja Pejabat Struktural di Badan Kepegawaian Negara, Tesis, Universitas Indonesia, Jakarta
DOI: https://doi.org/10.30743/jmb.v2i1.2363
Refbacks
- There are currently no refbacks.
Manajemen dan Bisnis
Fakultas Ekonomi Universitas Islam Sumatera Utara
Jl. Sisingamangaraja, Teladan-Medan Indonesia 20217
Telp. (061) 7869880 | fax. (061) 7869880
Email: admin.jmb@fe.uisu.ac.id